Update - CloudSigma would like to inform you that the chat system is available. Work on the ticketing system is ongoing, as tickets can't be opened from the WebApp.
Customers can still contact us directly via support@cloudsigma.com, and we will process urgent requests and help with any issues experienced.
Thank you for your patience and understanding.
Sep 30, 2026 - 06:39 UTC
Customers can still contact us directly via support@cloudsigma.com, and we will process urgent requests and help with any issues experienced.
Thank you for your patience and understanding.
Sep 30, 2026 - 06:39 UTC
Investigating - Cloudsigma would like to let you know that we are currently experiencing issues with our chat and ticketing system in the Frankfurt Cloud, and we are working on resolving the issue.
At the moment, we are unable to accept and process chats. Customers can still contact us directly via support@cloudsigma.com, and we will process urgent requests and help with any issues experienced.
We will let you know as soon as the issue is resolved. We appologies for the inconvenience caused.
Sep 28, 2026 - 07:50 UTC
At the moment, we are unable to accept and process chats. Customers can still contact us directly via support@cloudsigma.com, and we will process urgent requests and help with any issues experienced.
We will let you know as soon as the issue is resolved. We appologies for the inconvenience caused.
Sep 28, 2026 - 07:50 UTC
Frankfurt Cloud
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[FRA] Emergency API Server Maintenance Nov 16, 2026 19:00-20:00 UTC
CloudSigma would like to inform you that we are planning to perform emergency maintenance of our API server in the Frankfurt cloud location. The maintenance is required to address a critical security vulnerability and ensure the continued security and reliability of our services.
IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Posted on Nov 12, 2026 - 02:35 UTC
IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Posted on Nov 12, 2026 - 02:35 UTC
[FRA] Storage Cluster Maintenance Nov 18, 2026 08:00-17:00 UTC
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Frankfurt cloud location. The maintenance aims to perform OS upgrades of the storage nodes sustaining the cloud's storage cluster.
IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Posted on Nov 11, 2026 - 03:41 UTC
IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Posted on Nov 11, 2026 - 03:41 UTC
[FRA] Storage Cluster Maintenance - Stage 2 Nov 19, 2026 08:00-17:00 UTC
CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Frankfurt cloud location. The maintenance aims to perform OS upgrades of the storage nodes sustaining the cloud's storage cluster.
IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Posted on Nov 12, 2026 - 01:07 UTC
IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Posted on Nov 12, 2026 - 01:07 UTC