[FRA] Chat & Ticketing System Unavailable
Update - CloudSigma would like to inform you that the chat system is available. Work on the ticketing system is ongoing, as tickets can't be opened from the WebApp.

Customers can still contact us directly via support@cloudsigma.com, and we will process urgent requests and help with any issues experienced.

Thank you for your patience and understanding.
Sep 30, 2026 - 06:39 UTC
Investigating - Cloudsigma would like to let you know that we are currently experiencing issues with our chat and ticketing system in the Frankfurt Cloud, and we are working on resolving the issue.

At the moment, we are unable to accept and process chats. Customers can still contact us directly via support@cloudsigma.com, and we will process urgent requests and help with any issues experienced.

We will let you know as soon as the issue is resolved. We appologies for the inconvenience caused.
Sep 28, 2026 - 07:50 UTC
Uptime over the past 90 days. View historical uptime.
Frankfurt Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[FRA] ISP Network Maintenance Nov 10, 2026 05:00-08:00 UTC

CloudSigma would like to inform you that one of our internet service providers, for the Frankfurt cloud location, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Posted on Nov 03, 2026 - 01:54 UTC

[FRA] ISP Network Maintenance Nov 12, 2026 05:00-08:00 UTC

CloudSigma would like to inform you that one of our internet service providers, for the Frankfurt cloud location, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Posted on Nov 05, 2026 - 11:46 UTC
System Metrics Month Week Day
Latency from Europe
Fetching
Latency from North America
Fetching
Latency from Latin America
Fetching
Latency from Asia-Pacific
Fetching

Nov 5, 2026

[FRA] ISP Network Maintenance
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Frankfurt, successfully performed maintenance of their network infrastructure.

IMPACT:
There was no interruption of network connectivity during the maintenance. The traffic was automatically re-routed through our backup provider.
Nov 5, 08:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 05:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Frankfurt cloud location, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Oct 29, 03:36 UTC

Nov 4, 2026

No incidents reported.

Nov 3, 2026

[FRA] ISP Network Maintenance
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Frankfurt, successfully performed maintenance of their network infrastructure.

IMPACT:
During this time frame, the traffic was rerouted through one of our other lines. No impact was experienced on running virtual machines, hosts, private network accessibility, and/or any other running services.
Nov 3, 08:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 05:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Frankfurt cloud location, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Oct 27, 21:48 UTC

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

[FRA] ISP Network Maintenance
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Frankfurt, successfully performed maintenance of their network infrastructure.

IMPACT:
There was no interruption of the network connectivity during the maintenance. The traffic was automatically re-routed through our backup provider.
Oct 27, 10:49 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Frankfurt cloud location, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Oct 22, 00:50 UTC

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

[FRA] ISP Network Maintenance
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Frankfurt, successfully performed maintenance of their network infrastructure.

IMPACT:
During this time frame, the traffic was rerouted through one of our other lines. No impact was expected on running virtual machines, hosts, private network accessibility, and/or any other running services.
Oct 22, 07:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 04:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Frankfurt cloud location, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Oct 15, 02:32 UTC
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