CloudSigma would like to inform you that one of our internet service providers, for the Frankfurt cloud location, is going to perform a planned maintenance of their network. The actual works are scheduled to take 2 hours in total. During the maintenance, our upstream provider will reboot two line cards.

All support activities will be conducted under the direct supervision of CloudSigma’s Support and Operations staff.

IMPACT:
During the maintenance, there will be a public network interruption for a few minutes.

While it is important such maintenance to be performed, as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://fra.status.cloudsigma.com/.

Contacts:
If you have any questions in regard to this email, please contact our support department via our live chat https://fra.cloudsigma.com/ui/ and/or email support@cloudsigma.com.
Posted on Jun 15, 18:15 UTC

CloudSigma would like to inform you that we are going to perform a scheduled software upgrade of our storage nodes in the Frankfurt cloud location. The maintenance aims to upgrade the storage hosts liability and security. All scheduled tasks are expected to take 4 hours in total.

All support activities will be conducted under direct supervision by CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on running VMs, so no actions are required from your end.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
Posted on Jun 14, 13:02 UTC

CloudSigma would like to inform you that we are going to perform a scheduled maintenance of our API server in the Frankfurt cloud location. The actual works are to take no longer than 1 hour in total.

All support activities will be conducted under the direct supervision of CloudSigma’s DevOps staff.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 30 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://fra.status.cloudsigma.com/.
Posted on Jun 14, 22:17 UTC