[FRA] Chat & Ticketing System Unavailable
Update - CloudSigma would like to inform you that the chat system is available. Work on the ticketing system is ongoing, as tickets can't be opened from the WebApp.

Customers can still contact us directly via support@cloudsigma.com, and we will process urgent requests and help with any issues experienced.

Thank you for your patience and understanding.
Sep 30, 2026 - 06:39 UTC
Investigating - Cloudsigma would like to let you know that we are currently experiencing issues with our chat and ticketing system in the Frankfurt Cloud, and we are working on resolving the issue.

At the moment, we are unable to accept and process chats. Customers can still contact us directly via support@cloudsigma.com, and we will process urgent requests and help with any issues experienced.

We will let you know as soon as the issue is resolved. We appologies for the inconvenience caused.
Sep 28, 2026 - 07:50 UTC
Uptime over the past 90 days. View historical uptime.
Frankfurt Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[FRA] ISP Network Maintenance Oct 22, 2026 04:00-07:00 UTC

CloudSigma would like to inform you that one of our internet service providers, for the Frankfurt cloud location, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Posted on Oct 15, 2026 - 02:32 UTC
System Metrics Month Week Day
Latency from Europe
Fetching
Latency from North America
Fetching
Latency from Latin America
Fetching
Latency from Asia-Pacific
Fetching

Oct 21, 2026

[FRA] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 60 minutes. Also, a brief interruption of the web interface occurred.
Oct 21, 21:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 18:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Frankfurt cloud location.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to make any calls to the API, directly or through the web interface, for about 60 minutes. Also, a brief interruption of the web interface may occur.
Oct 14, 10:07 UTC
[FRA] Unavailable Web App
Resolved - CloudSigma would like to inform you that the issue with the web application in our Frankfurt location is related to the API Server maintenance that is in progress. We will inform you when the maintenance is completed.
Oct 21, 18:07 UTC
Investigating - CloudSigma would like to inform you that currently, we are experiencing an issue with connectivity to the web application in our Frankfurt location.
Our administrators are working to resolve it as soon as possible.
Oct 21, 17:30 UTC

Oct 20, 2026

[FRA] ISP Network Maintenance
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Frankfurt has successfully performed maintenance on their network infrastructure.

IMPACT:
No impact was expected on running virtual machines, hosts, private network accessibility, and/or any other running services.
Oct 20, 13:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 04:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Frankfurt cloud location, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Oct 13, 01:10 UTC
[FRA] ISP Network Maintenance
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Frankfurt, successfully performed maintenance of their network infrastructure.

IMPACT:
No impact was expected on running virtual machines, hosts, private network accessibility, and/or any other running services.
Oct 20, 07:23 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Frankfurt cloud location, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Oct 20, 00:42 UTC

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

[FRA] ISP Network Maintenance
Completed - CloudSigma would like to inform you that one of our internet service providers for the Frankfurt cloud locations has completed its scheduled maintenance.

IMPACT:
During this time frame, the traffic was rerouted through one of our other lines. No impact was experienced on running virtual machines, hosts, private network accessibility, and/or any other running services.
Oct 9, 01:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 04:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Frankfurt cloud location, is going to perform a planned maintenance of their network. During the maintenance, our provider will carry out infrastructure upgrades to enhance network capacity.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Oct 2, 13:45 UTC

Oct 8, 2026

Oct 7, 2026

[FRA] ISP Network Maintenance
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Frankfurt, successfully performed maintenance of their network infrastructure.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services.
Oct 7, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 05:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Frankfurt cloud location, is going to perform a planned maintenance of their network. During the maintenance, our provider will carry out infrastructure upgrades to enhance network capacity.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Oct 1, 23:26 UTC
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