[FRA] Inaccessible PaaS interface
Incident Report for fra
Resolved
CloudSigma would like to inform you that the connectivity issues related to the PaaS in the Frankfurt cloud location have been resolved, and everything is working properly once again.

Please accept our sincere apologies for any inconvenience caused.
Posted Nov 14, 2023 - 15:49 UTC
Update
CloudSigma would like to inform you that we are still experiencing issues with the PaaS platform in Frankfurt.

We wish to inform you that this has been determined to be an issue with our User Interface only, as such all environments remain functional.

Please accept our sincere apologies for any inconvenience caused. Our Operations teams are working on resolving the situation.
Updates will be announced as soon as provided.
Posted Nov 14, 2023 - 12:22 UTC
Investigating
CloudSigma would like to inform you that we are currently experiencing issues with the PaaS in the Frankfurt Cloud location.

The PaaS panel in our WebApp is not accessible and some customers' environments might have lost their network connectivity. We are working on restoring the PaaS availability.

Please accept our sincere apologies for any inconvenience caused. Our Operations teams are working on resolving the situation.
Updates will be announced as soon as provided.
Posted Nov 14, 2023 - 08:08 UTC
This incident affected: Frankfurt Cloud.